Simple Business Knowledge for Business Owners

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Value and Cost Metrics: How to Measure Customer Retention, Lifetime Value, and Revenue

Value and Cost Metrics: How to Measure Customer Retention, Lifetime Value, and Revenue

Value and Cost Metrics: How to Measure Customer Retention, Lifetime Value, and RevenueValdi Venter
Published on: 17/08/2026

Learn how to calculate and use Customer Retention Rate, Customer Lifetime Value, and Average Customer Revenue to measure customer value and improve sales performance.

Business MetricsSales Metrics
Core Revenue and Target Metrics: How to Measure and Improve Sales Performance

Core Revenue and Target Metrics: How to Measure and Improve Sales Performance

Core Revenue and Target Metrics: How to Measure and Improve Sales PerformanceValdi Venter
Published on: 14/08/2026

Learn how to calculate and use quota attainment, sales revenue, average deal size, sales velocity, total customers, and MRR growth to improve your small business sales performance.

Business MetricsSales Metrics
Efficiency Metrics: Is Your Business Making the Best Use of Its Assets and Inventory?

Efficiency Metrics: Is Your Business Making the Best Use of Its Assets and Inventory?

Efficiency Metrics: Is Your Business Making the Best Use of Its Assets and Inventory?Valdi Venter
Published on: 13/08/2026

Learn how Asset Turnover Ratio and Inventory Turnover can help you measure efficiency, manage resources better and improve your small business performance.

Business MetricsFinance Metrics
Liquidity and Solvency Metrics: Can Your Business Pay Its Bills and Manage Its Debt?

Liquidity and Solvency Metrics: Can Your Business Pay Its Bills and Manage Its Debt?

Liquidity and Solvency Metrics: Can Your Business Pay Its Bills and Manage Its Debt?Valdi Venter
Published on: 12/08/2026

Learn how Current Ratio, Debt-to-Equity Ratio and Working Capital can help you measure your small business’s liquidity, debt levels and financial health.

Business MetricsFinance Metrics
Profitability Metrics: The Numbers That Show Whether Your Business Is Really Making Money

Profitability Metrics: The Numbers That Show Whether Your Business Is Really Making Money

Profitability Metrics: The Numbers That Show Whether Your Business Is Really Making MoneyValdi Venter
Published on: 11/08/2026

Learn how to measure gross profit, net profit, ROE, sales revenue, cash flow and burn rate to understand your small business’s true financial performance.

Business MetricsFinance Metrics
Business Performance Metrics: Why Measuring Your Business Matters

Business Performance Metrics: Why Measuring Your Business Matters

Business Performance Metrics: Why Measuring Your Business MattersValdi Venter
Published on: 10/08/2026

Learn why business performance metrics matter and how measuring finance, sales, marketing, employees, safety and operations can help small business owners make better decisions.

Business Metrics